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Terms & Conditions


a) The 'Owner' shall be The Complicated String Co., their successors, assigns or personal representatives.

b) The 'Hirer' shall be the company, firm, person, corporation or public authority, taking the Owners equipment on hire & includes their         successors, assigns or personal representatives.

c) 'Equipment' covers all classes of equipment, cables & accessories which the Owner agrees to hire to the Hirer.

d) An 'Order' is a verbal or written request by the Hirer to the Owner for the equipment to be provided.

e) The 'Hire contract' is an agreement between the Owner & the Hirer which confirms receipt of the Hirer's order, lists the equipment to be provided & incorporates any special conditions between the Hirer & the Owner.


No conditions of hire other than those therein, unless specifically set forth in the Hire Contract, shall be deemed to be incorporated in nor to form part of the Hire Contract.


The completion of the Hire Contract by signature of both the Owner & the Hirer shall imply acceptance of all the conditions herein, unless otherwise agreed & specified in the Hire Contract by the Owner & the Hirer.


The Hirer is absolutely responsible for the safe keeping of equipment during the period of hire & for its return to the Owner at the end of the hire if applicable. If the Hirer fails to return equipment for whatever reason, whether as a result of theft, loss, destruction or otherwise, whether due to negligence on the part of the Hirer or his servants or not, the Hirer shall be liable to the Owner:

a) for the cost of replacement of the equipment together with all costs arising there from.

b) for the Owner's hire charges until the return of the equipment or payment in full of the costs under the clause a) hereof. EQUIPMENT FAILURE OR BREAKDOWN

Breakdowns or defects in the equipment occurring as a result of ordinary usage or fair wear and tear will at the Owner's options either be repaired at the Owner's expense & with the least possible delay, or alternatively the Owner will replace equipment, & the Hirer in such event shall not be charged until repair or replacement occurs.


Except as provided above the Owner will not, to the extent permitted by law, be under any liability whatever, however arising to the Hirer for any consequences of equipment failure, malfunction or defect. In particular the Owner will not be liable for consequential or pure economic loss in any event.


The Hirer shall be responsible for complying with all relevant laws, bylaws & regulations applicable & incidental to the use of the equipment. INSURANCE

The Hirer shall be responsible for insuring the equipment fully & properly against all risks devolving on him either by law or under this contract & these conditions.

CANCELLATIONS Should you cancel your event/function:-

1 - After having formally confirmed the event (i.e. booking confirmation form has been signed and returned, or you have supplied us with an official purchase order or any other form of written confirmation) then the amount of 20% of the full fee shall become due and payable (less any deposit already paid), immediately.

2 - Within 14 days of the date of the event/function, 50% of the full fee for the event/function shall become due and payable (less any deposit already paid by you), immediately.

3 - Within 7 days of the date of the event/function, the full fee for the event/function shall become due and payable, immediately. INDEMNITY The Hirer shall indemnify the Owner in respect of all claims for injury, loss or damage whatsoever caused by or in connection with the hiring or use of the equipment by the Hirer.


The Owner shall not be under any liability for any consequences of delay of failure in carrying out the contract by Force Majeure or circumstances outside the direct control of the Owner.

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